FAQs

Whatever your question, we are always happy to help. If you cannot find your answer below or need further clarification please get in touch with us via the contact form, or give us a call on 01392 263501, or if you are outside the UK +44 1392 263501.

Returns & Refunds Policy

Delivery & Collect from Shop Policy

Shop opening times on campus:

Monday to Friday - 10:00am - 5:00pm (during term times only)

Full terms and conditions

Is everything you sell available on your website?

This website carries most current University of Exeter branded products that we provide.  However, there are other products, including those of a more generic nature, available in the Shop and in the other retail outlets across campus.

You have run out of my size! When will it be back in stock?

We endeavour to keep a full size range wherever possible. Usually sizes are back in stock within 2-4 weeks. However, where an item has been discontinued by suppliers it may take longer. You can contact us to ask for a more definite time.